Terms & Conditions
Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Peter & Donna Toronto, and can be accessed via info@peterdonnatoronto.com.
1. Applicability
By placing an order, you agree to these Terms & Conditions.
2. Product Information
We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Orders & Payment
Orders are processed only after full payment has been received.
Available payment methods may vary depending on the country. Customers are responsible for verifying which payment options are available in their region.
4. Processing & Shipping
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on location)
- Orders are shipped directly from our supplier in China
5. Returns, Cancellations & Exchanges
Please refer to our Return Policy for full details and conditions.
Orders may be cancelled within 24 hours of being placed. After this period, cancellation is no longer possible. However, customers may still return or exchange the product after delivery, provided it meets the conditions outlined in our Return Policy.
6. Liability
We are not responsible for loss or damage during shipping if the tracking information indicates that the package has been delivered.
Please ensure that your shipping address is correct before completing your order.
7. Intellectual Property
All content on this website, including text, images, and logos, is the property of Peter & Donna Toronto and may not be used without permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@peterdonnatoronto.com.
We aim to respond within 3 business days.
9. Governing Law
These Terms & Conditions are governed by the laws of Canada.